EFFECTIVE DATE: SEPTEMBER 5, 2026
Welcome to A2Z PRO CUSTOMS LTD. ("Company," "we," "our," or "us"). By booking an appointment, paying a deposit, leaving a vehicle in our custody, or using our website, you agree to comply with and be bound by the following Terms and Conditions.
Deposits: A deposit is required to secure bookings for full wraps and larger custom jobs. All deposits are non-refundable.
Cancellations & Rescheduling: We require at least 24 hours’ notice for any cancellations or rescheduling requests.
No-Shows & Same-Day Cancellations: Same-day cancellations or no-shows may result in the loss of your deposit.
Owner Responsibility: Regulations under the British Columbia Motor Vehicle Act restrict the application of aftermarket tint on front side windows (driver and front passenger) and windshield surfaces. Selection of Visible Light Transmission (VLT) percentages and placement on the vehicle is solely at the customer's instruction and discretion.
Liability Disclaimer: A2Z PRO CUSTOMS LTD. accepts zero liability for any police enforcement actions, traffic violation tickets, vehicle inspection notices, removal orders, or fines resulting from the installation of non-compliant tint requested by the customer.
Factory Paint Standard: Vinyl wrap, chrome delete, and decal applications require intact, factory OEM clear coat and paintwork. We do not guarantee adhesion, finish consistency, or safe subsequent removal on vehicles with aftermarket resprays, blended paint, repainted panels, stone chipping, failing clear coat, body filler, or underlying rust.
Lifting & Peeling Disclaimer: We are not responsible for paint or clear coat damage that lifts during the installation, post-heating, positioning, or future removal of films on non-OEM or compromised paint surfaces.
Inspection: Vehicles must arrive clean and free of heavy mud or grease for initial inspection. Pre-existing scratches, scuffs, dings, or paint blemishes will remain visible under vinyl wrap materials.
Warranty coverage is conditional upon strict compliance with post-installation instructions:
Customer-Supplied Dashcams: We install customer-supplied dashcams; however, A2Z Pro Customs is not responsible for the camera, hardware, or any product defects. Our warranty covers our installation and workmanship exclusively.
Shop-Supplied Hardware: Dashcams and electronics purchased directly from A2Z Pro Customs are covered according to the applicable product and installation warranty.
Pickup Window: Vehicles should be picked up the same day or within 24 hours after the customer is notified that the work is complete.
Storage Charges: A storage fee may apply to any vehicle left on the premises beyond the 24-hour window, unless arranged in advance.
Personal Property: Please remove all personal valuables, electronic devices, and loose items prior to drop-off. A2Z PRO CUSTOMS LTD. is not responsible for missing personal property left unsecured inside the cabin.
Workmanship Coverage: Our shop warranty guarantees installation precision against installation-induced peeling, premature lifting, or bubbling under normal operating conditions.
Exclusions: Warranties do not cover damage caused by motor vehicle collisions, road debris/rock chips, pressure washer misuse, aggressive scrubbing, chemical contamination, animal damage, or deliberate tampering.
For questions regarding these terms, shop policies, or active service bookings, please contact us: